Woo2App FAQ

How can I build my WooCommerce app?

Once you subscribe to one of our plans, it’s a simple 3 step process to get your own app built:

  1. Download & install our plugin on your WooCommerce site
  2. Login to Woo2App Admin Panel and customize your app as you like
  3. Click Save

Voila! You can now use your PWA or publish your Native App.

Can I modify the colors, layout and styling of my app?

Yes, of course! Building a unique app for your store that matches your design and branding is one of the primary reasons we built our plugin and your app in the first place.

From the plugin settings you’ll be able to modify the colors, fonts, page layouts and many other things. Your plugin settings will then generate your app based on the settings you’ve selected.

Can I use my logo for the app icon?

Yes, of course! Woo2App settings has fields to upload any app icon you’d like.

How many versions of my app can I create?

Our pricing is for UNLIMITED apps for all our plans.

You can generate any number of new versions, make any number of revisions on your apps as you like during as long as you have an active subscription.

You can use your apps as long as your subscriptions are active.

If you decide to upgrade your plan, please contact us.

How do I add products to the app?

You don’t! 🙂 It’s all automated. Your app will automatically display all your products you have on your WooCommerce store.

Same for your product categories that are not empty, or your product descriptions, prices, images…

Your app will get all it’s data from WooCommerce. So you don’t need to do anything for your products.

Will my app work with the latest version of Woocommerce?

Yes. As a principle we plan all our products to be compatible with the latest versions of any dependency. As much as we can 🙂 So feel free to update your WooCommerce to the latest versions.

Are my sales safe?

Yes, completely!

We do not process any data through our app. All payment data, customer data and anything that’s entered through your app on Checkout is going to be processed by WooCommerce, not the app. Therefore your app checkout process is 100% secure in terms of app and data security.

How can I publish my app on iTunes App Store & Google Play Store?

We include premium support for publishing for Woo2App Premium Subscription. We’ll be managing all publishing processes for you.

Else, you can publish and update your apps simply by following the standard procedures on iTunes App Store and Google Play Store. You’d need to use your generated .APK file for Android on Google Play Store and your generated .IPA file for iPhone apps on iTunes App Store. If you’d like premium support on publishing your apps separately, please contact us.

Will I have any static pages or screens on my app?

This is one of the top items in our future development list. We are planning on an unlimited number of static screens for your app. Coming soon…

What is a PWA (Progressive Web App)?

PWA’s are browser supported mobile apps. They look and work almost exactly like native mobile apps. The difference is they are being processed by your phone’s built in browser (Chrome or Safari).

There are 3 main advantages of PWA’s: Higher performance, easier to install and are device-independent. You’re almost like saving a “website” to your phone. No download required.

The only disadvantage compared to Native Apps is that you’re limited to the browser capabilities on your phone. However browser technologies keep getting improved constantly and for e-commerce apps this is almost non-existent on Android devices with only a few functionality missing on iOS.

What is a Native App?

Native Apps are device specific built applications. They utilize some native functionality of Android or iOS devices, that’s why they’re called “native”. Unlike PWA’s, they can be published to App Store and Google Play Store.

There are 3 big advantages of Native Apps: Higher distribution rate (through stores), easier to install and ability to use all native functionality (depends on device and operating system).

Will my Android and iOS apps be identical?

Almost… Perhaps about 99%.

As we’re building native apps, we’re also bound to build our apps based on the native iOS and Android technical limitations and obligations. We do our best to keep both Android and iOS user experience the same but there are very minor differences between the 2 apps you’ll build. However, most of these minor difference won’t be recognizable by a regular end user. As we’re tech nerds, we notice them all 🙂 But a naked eye won’t see most of them.

Can I cancel my subscription anytime?

Yes. You can cancel your subscription anytime with a click through your account page on Woo2App.com.

Please keep in mind that if you cancel your subscription, your apps won’t be active any longer.

How can I contact the Woo2App team?

For anything and everything, you can reach us at Support at Woo2App dot Com or via the contact forms on this website.

Which language will my app be in?

Our app gets all data from WooCommerce, works in sync with WooCommerce data and thus, our app works on the language your store runs on. If your store is in English, the app will be in English. If your store is in Dutch, your app will be in Dutch 🙂 etc.